Privacy Notice
At ACE Couriers, we take your privacy seriously. This Privacy Notice explains how ACE Couriers collects, uses, stores and protects personal information when you visit our website, contact us, apply to become an ACE driver, provide services to us, or work with us as a business partner. We aim to keep things simple and transparent, so you understand what information we collect, why we need it and what rights you have over your personal information.
Who we are
ACE Couriers is a driver recruitment and supply business operating across West Yorkshire and the wider Yorkshire region. We connect self-employed delivery drivers with courier, parcel and logistics opportunities and work with businesses that require reliable delivery driver capacity. For the purposes of UK data protection law, ACE Couriers is responsible for deciding how and why your personal information is processed where we act as the Data Controller. If you have any questions about how we use your personal information, please contact us using the details provided at the end of this notice.
Who this notice applies to
• Visitors to our digital platforms
• Individuals enquiring about courier positions
• Candidates applying for delivery roles
• Freelance drivers providing services via ACE Couriers
• Persons communicating regarding driver vacancies
• Corporate representatives of current or prospective business partners
Our services and website are not designed for minors, and we do not knowingly gather data from children.
d communications regarding your application or active driver status will continue regardless of your marketing preferences.
Information we may collect
Depending on your engagement with ACE Couriers, we process various types of personal data.
Identity Details: Full name, date of birth, and proof of identification.
Contact Details: Residential address, phone number, and email address.
Application and Recruitment Data: Professional history, CVs, and application forms.
Vehicle and Licensing Data: Driving licence details, vehicle registration, and insurance documents.
Financial Records: Bank details and payment records for processing fees or driver payments.
Compliance and Legal Eligibility: DBS checks and right-to-work documentation.
Technical Insights: IP addresses and browsing activity on our digital platforms.
Correspondence History: Digital and physical communication logs between you and ACE Couriers.
How we use your information
- To manage and assess recruitment applications.
- To provide and maintain our delivery network services.
- To fulfill legal, regulatory, and statutory requirements.
- To communicate route opportunities and operational updates.
- To process financial transactions and driver payments.
- To improve our website performance and user experience.
Our lawful basis for processing
Contractual Necessity: Processing required to enter into or perform an agreement with you.
Legitimate Interests: For our business operations where these do not override your rights.
Statutory Obligation: Where processing is necessary for compliance with UK law.
Informed Consent: Where you have provided clear permission for a specific use of data.
Driver applications
We use the data provided in driver applications to assess suitability for current vacancies and manage the onboarding process. This ensures we maintain a high standard for our delivery partners and effectively manage initial contractor relations.
Sharing your information
ACE Couriers does not sell your personal data. We only share information with trusted operational partners and legal entities where necessary to perform our services or comply with statutory obligations.